These Terms of Use (“Terms”) govern the relationship between Brown Branding LLC (“Company,” “we,” “our,” or “us”) and any individual or entity (“Client,” “you,” or “your”) who purchases or engages our digital marketing, creative, and related services. By subscribing to a service plan, engaging us for work, or using our website, you agree to be bound by these Terms.

1. Services Provided

The Company provides digital marketing services tailored to the selected plan, which may include but are not limited to:

• Social media strategy, management, and posting.

• Graphic design, branding, and creative asset development.

• Video production, Reels, and short-form content creation.

• Paid advertising campaign setup, management, and optimization.

• Add-on services as specified in the service agreement.

The scope of services will be outlined in your chosen plan or custom agreement.

2. Payment Terms

• All fees are due monthly in advance of services rendered unless otherwise agreed in writing.

• Late payments may result in suspension of services and will incur a 5% late fee per week overdue.

• Add-ons, upgrades, or out-of-scope requests will be billed separately unless included in your plan.

• Ad spend budgets are separate from service fees and must be paid directly by the Client to the advertising platform (e.g., Meta, Google, TikTok) or prepaid to the Company, depending on the plan.

3. Client Responsibilities

• Provide timely access to accounts, materials, and approvals necessary for service delivery.

• Ensure brand assets (logos, images, copy, etc.) are accurate, up to date, and legally owned or licensed.

• Maintain open communication and respond promptly to requests for content approval, feedback, or information.

• Remain responsible for compliance with all laws and platform policies related to your business.

4. Ad Management and Budgets

• The Company will manage advertising campaigns according to industry best practices, but ad performance cannot be guaranteed due to factors beyond our control (e.g., platform algorithm changes, market conditions, or restrictions imposed by the Client).

• All advertising budgets are the Client’s responsibility and must be funded prior to campaign launch.

• The Company is not liable for rejected ads, policy enforcement actions by advertising platforms, or downtime caused by third-party services.

5. Refunds and Cancellations

• Payments are non-refundable once services have begun.

• Refunds are not provided for services already rendered, unused hours, or unspent advertising budget.

• Service cancellation requires 30 days’ written notice prior to the next billing cycle.

• In the event of cancellation, the Company will complete any services paid for in advance but will not be obligated to deliver services beyond the paid period.

6. Intellectual Property

• Upon final payment, all original creative content produced for the Client becomes the Client’s property.

• The Company retains the right to showcase completed work in portfolios, case studies, and marketing materials unless the Client requests otherwise in writing.

• Any pre-existing templates, tools, or intellectual property of the Company remain the sole property of the Company.

7. Confidentiality

• Both parties agree to maintain strict confidentiality regarding proprietary or sensitive information received during the engagement.

• Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.

8. Limitation of Liability

• The Company is not responsible for indirect, incidental, or consequential damages arising from the use of its services.

• The Company does not guarantee specific outcomes such as sales, revenue growth, or follower increases.

• Total liability for any claim shall not exceed the amount paid by the Client to the Company in the preceding 30 days.

9. Termination

• The Company may suspend or terminate services immediately if:

• Payment is overdue.

• The Client breaches these Terms.

• The Client engages in actions that damage the Company’s reputation or violate platform rules.

Upon termination, all unpaid balances become due immediately.

10. Amendments

The Company reserves the right to update these Terms with 30 days’ written notice to the Client. Continued use of services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed under the laws of the State of Ohio (or your Company’s primary state of operation), without regard to conflict of law principles.